Fees & Rebates

Evidence based psychological approach

Standard counselling sessions are 50-55 minutes and $150 per session.

Payment can be made by cheque, cash or online using direct debit or credit card. A Medicare rebate can be claimed if you have a referral from your GP under a mental health plan.

The Australian Psychological Society has information about Medicare rebates here: https://www.psychology.org.au/for-the-public/Medicare-rebates-psychological-services

Your private health fund may rebate part of the cost of psychological consultations. Contact your health insurance provider for further information and use the online enquiry form to check if we are registered with your private health provider.

You cannot claim from both Medicare and a private health insurer at the same time.

If you are able to access Employee Assistance Program (EAP) counselling through your workplace or a family member’s EAP program you may be able to access counselling with no fee.


If you cancel with less than 24 hours notice a flat fee of $50 will be charged as a late cancellation fee. If you are accessing counselling through an EAP provider, you will forfeit one session due to a late cancellation.

We provide counselling through the following EAP providers:

Visit Benestar or call 1300 360 364 for an appointment.

Visit Assure or call 1800 808 374 for an appointment.

Visit Access EAP or call 1800 818 728 for an appointment

Visit Drake Workwise or call 1300 135 600 for an appointment.

Please contact your employer’s HR or check your intranet to find out who is your EAP provider is and your session entitlements (most EAP programs offer 3-6 sessions per calendar year).